Remote technician console
Guide customers
in real time.
Connect to a customer’s approved camera session and add clear visual guidance directly over their live view.
- 01Ask the customer to start Remote Assist.
- 02Enter the private six-digit session code.
- 03Wait for the customer to approve sharing.
Start a secure session
Enter session code
The code is visible in the customer’s Remote Assist app.
Enter the code shown in the customer’s app.
The customer must approve before their camera is shared.